Refund policy
Fresh pressery shall not provide any refund on purchased products.or exchange on an Order where (without limitation):
A product has exceeded its “Use By” date when received by you;
An incorrect product was sent to you; or
The product is faulty or damaged in some way upon receipt by you.
2 To receive a refund or exchange you must:
Before midday of the Delivery Date notify us by phone or email ( info @freshpessery.com ) with the problem with the Order, at which time you’ll be given instructions on how to return the items; and
Despatch the items for exchange or refund.
Fresh pressery will not accept returns, nor offer an exchange or refund, where:
You have chosen incorrectly or mistakenly;
You have changed your mind;
You do not like the taste of the product; or
You have incorrectly treated or stored the product.
Fresh pressery reserves the right to decide whether or not to make an exchange or refund until it has received the returned items.
You may cancel your Order no later than 24Hrs before your Delivery Date. Refunds are not possible under any circumstances.
A product has exceeded its “Use By” date when received by you;
An incorrect product was sent to you; or
The product is faulty or damaged in some way upon receipt by you.
2 To receive a refund or exchange you must:
Before midday of the Delivery Date notify us by phone or email ( info @freshpessery.com ) with the problem with the Order, at which time you’ll be given instructions on how to return the items; and
Despatch the items for exchange or refund.
Fresh pressery will not accept returns, nor offer an exchange or refund, where:
You have chosen incorrectly or mistakenly;
You have changed your mind;
You do not like the taste of the product; or
You have incorrectly treated or stored the product.
Fresh pressery reserves the right to decide whether or not to make an exchange or refund until it has received the returned items.
You may cancel your Order no later than 24Hrs before your Delivery Date. Refunds are not possible under any circumstances.